Shipping is completely free for all orders!

• Yes, you can cancel your order within 24 hours of purchase with no penalty. Simply email us with “CANCEL” in the subject line. If your item has already shipped, we are unable to cancel the order.

We accept the following payment methods:

• American Express
• Visa
• MasterCard
• PayPal
• Discover
• Elo
• Diners Club

• Yes, please reply to your order confirmation email with the correct address within 24 hours. Contact us right away so we can update the address before it ships.

You can apply your discount code at checkout by entering it in the discount box before completing your payment, and the discount will be applied to your total.

Please note: If you need to cancel your order, you may do so within 24 hours of placing it. After this period, we may not be able to process cancellations, as we aim to pack and ship orders promptly. We recommend reviewing your order details carefully before placing it.

We’re sorry for the inconvenience. Please email us with:

• Your order number.
• A photo of the damaged product.
• We’ll send a replacement free of charge once we receive the required information.

• We use trusted shipping partners, including USPS, Royal Mail, Australia Post, Canada Post, Cainiao Standard - SG Air, FedEx, and DHL to ensure timely and reliable deliveries.

• Yes, we ship to various countries using reliable carriers to ensure safe and timely delivery.

Customers can easily track their orders through our website. Once the order is shipped, you will receive an email containing the tracking number. You can use this number to track the status of your shipment on the relevant shipping company's website.

For direct tracking of your order, you can visit Track your order here.

If you have any questions about tracking your order, please feel free to contact us at support@qhappinessstore.com.

We accept the following payment methods:

• American Express
• Visa
• MasterCard
• PayPal
• Discover
• Elo
• Diners Club

You have 30 days from the date you receive your item to request a return. To be eligible, the item must be unused, in the same condition as received, with tags, and in its original packaging.

To initiate a return, please contact us at support@qhappinessstore.com with your order details. Once approved, we’ll provide instructions on sending the item back.

Please inspect your order as soon as you receive it. If your item is defective, damaged, or incorrect, contact us immediately at support@qhappinessstore.com so we can resolve the issue. For issues on our side, we’ll arrange for a replacement after the item is returned.

Yes! The quickest way to exchange an item is to return it and make a new purchase once your return is accepted.

Once we’ve received and inspected your return, we’ll notify you of approval. Approved refunds will be processed within 10 business days back to your original payment method.